Advisory for Standing Up a GenAI Center of Excellence (CoE)

April 23, 2025

Client: Global Consumer Goods Enterprise
Engagement Duration: 3 Weeks
Service: GenAI CoE Setup Advisory

Objective

Advise on the creation of an internal GenAI Center of Excellence (CoE) to drive innovation, standardization, governance, and cross-functional alignment around Generative AI initiatives.

What We Did

1. Stakeholder Alignment Workshop

Brought together leaders from IT, legal, business units, and innovation to define CoE vision and strategic priorities.

2. CoE Charter & Operating Model

Delivered a tailored charter covering:

  • Mission, scope, and KPIs
  • Core team roles and responsibilities
  • Governance and review structure

3. Capability & Maturity Assessment

Reviewed existing AI tools, practices, and skills to identify areas to centralize or scale.

4. Roadmap & Quick Wins

Outlined a 90-day launch plan including:

  • Initial pilot project pipeline
  • Talent assignments
  • Frameworks for ethical AI, reuse, and vendor selection

Outcomes

Established Clarity: Clear mandate, structure, and sponsorship for the CoE

Accelerated Launch: 90-day action plan ready for execution

Scalable Model: Blueprint for expansion across other regions and business units