GenAI Readiness Assessment

Client: Mid-sized Healthcare Provider (USA)
Engagement Duration: 3 Weeks
Service: GenAI Readiness Assessment

Objective

Evaluate the organization’s current technical and operational readiness for adopting Generative AI and identify short-term opportunities that deliver measurable value.

What We Did

1.Stakeholder Interviews

Met with leaders from IT, operations, and compliance to understand current AI initiatives, data landscape, and business goals.

2.Capability Review

Assessed current cloud stack, data availability, LLM awareness, and in-house skills using our Readiness Scorecard.

3.Quick Win Identification

Pinpointed areas where Generative AI could add value without major investment — such as automating internal knowledge search and summarizing patient intake notes.

4.Roadmap Suggestion

Delivered a 30-60-90 day roadmap outlining:

• Immediate pilots
• Talent upskilling needs
• Governance considerations
• Tech/tooling recommendations (e.g., secure use of Azure OpenAI)

Outcomes

GenAI Readiness Score: 62% (Moderate Readiness)

Top 3 Quick Wins Identified:

• Patient Q&A Chatbot using internal documentation
• Automated summarization of doctor notes
• LLM-powered helpdesk assistant for staff support

Approved Next Step: Move forward with a low-risk pilot leveraging internal data and Azure OpenAI in a sandbox environment.